EQUIPMENT

• Fully equipped kitchenette with induction hob, fridge, dishwasher with washing tablets, electric kettle, filter and espresso coffee maker, crockery, cutlery, pots and pans, washing-up liquid
• Bed linen and tea towels
• Bath and hand towels, hairdryer
• Soap dispenser and shower gel
• 2 SMART-SAT-TV sets
• Child’s cot and high chair on request
• Wi-Fi
• One reserved parking space per apartment
• Free use of public transport using Mobilcard

SERVICES (not included in the price)

• Final cleaning (60 euros) and any additional interim cleaning (on request) per apartment
• Washing and drying in our own laundrette
• Additional interim linen change (on request)

For questions, further information and bookings, do not hesitate to get in touch:

Karin Kompatscher
T +39 338 2003760
vasb@nycrqvfhfv.pbz

Arrival and departure

Your holiday apartment is available for you on the day of your arrival from 15:00 until 9:30 on the day of your departure, and is normally bookable from Saturday to Saturday or Sunday to Sunday. If you wish to book a shorter or different stay, please get in touch with us and we will happily accommodate you if possible.

Bed linen and towels

Bed linen and towels are provided in your holiday apartment. Additional fresh linen is available on request for a small fee.

Bike and Ski Storage

In case of need, please contact the Alpe di Susi Team.

Cancellation policy

A fee may be applicable if you need to cancel your holiday. There is no charge for cancellations made up to 6 weeks before the start of your holiday. 50 percent of the agreed price is due if you cancel up to 14 days before your arrival. If you cancel within less than 14 days before your arrival date, we will charge 90 percent of the agreed price.

Final and additional interim cleaning

A fee is charged for final and any additional interim cleaning.

Holiday cancellation insurance

Better safe than sorry. Should you be obliged to delay or even cancel your booked holiday in Alpe di Susi, or leave early, cancellation fees may be incurred. In order to be covered against these eventualities we recommend you take out a travel insurance policy which includes holiday cancellation cover.

Kitchen equipment

Our holiday apartments have a fully equipped kitchenette with induction hob, fridge, dishwasher incl. washing tabs, electric kettle, coffee machine. Crockery, cutlery, pots and pans as well as washing-up liquid and tea towels are also included.

Laundry

You can wash and dry your laundry in our own launderette.

Local (visitor) tax

A local (visitor) tax is payable throughout South Tyrol. The current rate is € 2,5 per night per guest aged 14 and over.

Mobilcard

Free use of all forms of public transport which are included on the Mobilcard.

Parking

There is a free parking place for each holiday apartment directly in front of the building.

Payment options

You are welcome to pay your invoice in cash or by bank transfer. Please be aware that the full amount for your stay is payable before your departure. You should be aware that in Italy cash payments are only allowed up to a total of € 4,999.99. This regulation does not apply to non-EU citizens.

Pets

Please understand that dogs and pets are only allowed in our holiday apartments on request. The apartment will be subjected to a special cleaning after your departure. Even so, please take special care of the apartment and the furniture. For your four-legged friend we charge 15 euros per day without food.

Reservation

Your reservation will be confirmed only after receipt of a deposit of two daily charges. Once we have received this, we will confirm your booking, which then becomes binding.

Smoking

Alpe di Susi is a no-smoking building. We kindly ask you to restrict smoking solely to the balcony. Thank you for your understanding!

Wi-Fi

All our holiday apartments are equipped with Wi-Fi which you can use free of charge.

Prices are per apartment and per day for two persons without meals, plus local tax of 2,50 € for guests from the age of 14. For each additional person (max. two) using the sofa bed 15.00 € per night, plus local tax. Children under 3 years stay free of charge. A cot and high chair are provided free of charge according to availability. For the final cleaning we charge 60 euros.

Please understand that dogs and pets are only allowed in our holiday apartments on request. The apartment will be subjected to a special cleaning after your departure. Even so, please take special care of the apartment and the furniture. For your four-legged friend we charge 10 euros per day without food.